Easiest & best experience. Great customer service. Thanks again Tropic Island Pools for my new amazing backyard retreat.
Tropic Island Pools were such a big help! We’ve been trying to pin down other pool companies to change out our pool light for 2 months. I called Monday, they came to quote Tuesday and installed Wednesday! They also sent work orders to my email and a comparison of 2 lights in quotes so we had a choice. I dealt with Shawn for scheduling and payments and Devon came to check the equipment and install. Both were very professional and personable. The install was quick and he cleaned up after himself, nothing for me to clean up. I look forward to future business and sending friends to them.
We decided to build a pool, spent time looking around, and decided on Tropic Island Pools. They were responsive during the design process, and helpful through the build process. Every construction project has its challenges but I can say that Tropic Island Pools made the pool building process as easy as possible. Thank you Tropic Island for making this a good experience.
"They are an easy company to work with and made everything easy for me and my husband and answered all the questions and explained everything I need to know about my pool.
When you buy a new home (new to us), there will always be those moments when something goes wrong. We had a series of situations with our pool equipment. Our pool service company, Tropic Island Pools really went the extra mile in getting our pool back in running order. Our technician, Shawn Vaughn spent a lot of time in this awful heat going over everything and making sure our problems were solved. BRAVO and many thanks to Tropic Island Pools for a job well done.
I called in close to 8 pm as an emergency . . . All been fixed very next day before 1 pm. Estimate upfront, best communication, quality work. Thank you so much.
My family had an outstanding experience with Tropic Island Pools. Great customer service and our pool looks amazing!! We will definitely be using them in the future.
We had trouble with our pool pump and Tropic Island Pools was our choice and definitely would be again. Kevin was prompt - no long wait and when they said he'd be there - he was there. His evaluation of the problem was meticulous - Kevin took his time to get it right. The replacement was the same day - he ran to got the new pump and replaced it the same day.
My pool cleaner has just been the best. The water is always crystal clear and anytime I need something they're quick to respond. The repair guy that came out initially was very knowledgable and courteous, just an all-around great experience.
We love Tropic Island! Very thorough and cleaned our pool top to bottom leaving it sparkling. I will recommend to everyone I know. It's worth it!!!!
Tropical Island Pools is Great to work with! Israel who services my pool weekly and is very knowledgeable, dependable, communicates well, and attentive to my pool needs.